About Us

Henry M. Napoli, Founder/President

Henry Napoli is the Founder/President of Information Technology Solutions (ITS), LLC. Henry’s career includes over thirty years of IT experience. His management experience includes business development, sales, marketing, operations, administration, and project management. Henry has been involved with IT and Network Consulting engagements to increase the client’s productivity and reduce costs. ITS was founded in 2001 to support DOD, Law Enforcement, and Private Industry with best in class second and third generation Intelligent Surveillance, Network, Information Assurance Solutions. He is an active member of the Baltimore County Technology Council and The Washington Board of Trade IT Work Force Development Committee. 

Melissa Edwards, Director of Business Development

Melissa Edwards is a results-oriented marketing professional with an MBA and 20-plus years of strategic marketing, program management, and business development experience. She specializes in helping technology and healthcare companies and professional services organizations identify solutions that will best meet their needs to: attract and retain customers, grow sales, optimize operations, improve communications, maximize efficiency, and increase revenues. Ms. Edwards has lectured at The University of Maryland, Baltimore County on "Internet Marketing Strategies for Successful Marketing" and at the College of Notre Dame, Maryland on "Using Internet Strategies to Grow Your Business". Her articles: "The Power Of Anecdote And Agenda: Researching Your Prospects' Buying Patterns", "Maximizing Profitability: How Marketers Make an Impact", "Is It Time to Revamp Your Communications Plan", and others have appeared in the Boston Business Journal, Mass High Tech, MarletingProfs.com and RainToday. Ms. Edwards received her MBA from Boston University Graduate School of Management and her BA from Cornell University. .

Dean Jackson, Director of Business Development South East Region

Dean Jackson’s career spans thirty years of Telecom, IT and Security experience. His experience includes working for companies like ITT Telecommunications, ADTRAN, ALCATEL and various startup companies providing Next Generation Switches, PBX Systems, ISDN, DSL, Switches, Routers, Firewalls, Digital Cross Connects, Optics, VoIP, SPAM, Email Backup, IT Security, Surveillance, IT Wireless AP Management, Application Analysis and Data Network Management systems. His clients include local and state and federal government, k12 school districts, colleges, universities, small businesses to Fortune 500 companies. His goal is to help you solve your Telecom, VoIP, IT or Physical Security problem today.

Rob Roye, Consultant Army Programs

Rob Roye is a former DOIM with over 40 years of Federal and Defense IT experience. Rob’s vast experience can offer clients a full range of cost-effective service solutions. His years of experience include: Project Management, Program Management, Business Process Engineering, Help Desk Solutions/Consulting, Network Engineering, Web Development, Telecommunication Consulting, Information Assurance, Software Architecture, System Architecture & Integration, Database Engineering, Real-time Network Monitoring & Analysis Tool, Web Application Firewall, and Intelligent Video Surveillance (IVS) Systems.

Linda Link has been in the IT field for over 20 years concentrating in the Training Industry since 1998.  Linda's background in Technical Services, working mainly with Microsoft products, enables her to see past the software training to make sure that the customer is being provided the best service for the needs of the organization.  Besides off-the-shelf software training (i.e., Microsoft, Adobe, Email, Web), Linda's experience in providing project management for training roll-outs for large companies gives her the background needed to work directly with large organizations.  Other talents include Technical Writing / Documentation, Web Design & Development, and Beta Testing for companies such as Microsoft.

Jessica L. Napoli, Public Relations and Communications

Jessica Napoli is a new addition to the ITS team. Before beginning at ITS, Jessica worked at Sharla Feldscher Public Relations, writing media releases, creating media contact lists, and evaluating media coverage for a wide-range of clients. Her experience at Sharla Feldscher Public Relations has deepened her passion for public relations.

Jessica's introduction to public relations came when she interned in the community relations department of the Baltimore Blast, the MISL team of Maryland. At the Baltimore Blast, she helped promote their various summer camps and assisted in the editing of 2006-2007 media guide. This experience allowed her to gain firsthand experience in the public relations realm.

Jessica is a recent graduate of Temple University with a Bachelors degree in strategic and organizational communications. She was active in the Greek community, leading college women through the recruitment process and organizing social events for the family members of her sorority. Jessica also served as the social chair for Temple University's club field hockey chair.